Ziji Zhang

Ph.D. in Applied Math jasonzzj97@gmail.com

Amazon.com Inc.

Applied Scientist II

Nov. 2023 – Present

  • Develop task-oriented multi-turn dialogue systems using LLM in Amazon Customer Service Conversational AI team.
  • Work on Responsible and Trustworthy AI.
  • Develop content quality moderation models for LLM outputs.

TikTok Inc.

Machine Learning Engineer

June 2023 – Nov. 2023

  • Build machine learning models to predict user behaviors in the TikTok app search session.
  • Launched the inner flow search pipeline to greatly improve the TikTok search engine user experience, leading to a significant increase of full-App-end User Stay/Duration Time.

Amazon.com Inc.

Applied Scientist Intern

May 2022 – Aug. 2022

  • Developed a novel non-autoregressive phoneme-augmented Transformer model to correct language error in ASR transcriptions, which results in more robust inputs for downstream conversational bot models.
  • Accelerated the inferencing time up to 6x times compared to Seq2Seq autoregressive model, improved accuracy compared to SOTA non-autoregressive ASR error correction models.
  • Published paper here.

IBM T.J. Watson Research Center

Research Intern

May 2021 – Aug. 2021

  • Deployed an intelligent simulation workflow on the IBM Cloud HPC Cluster with Docker and Enroot, provided the best practices to optimize the performance for containerized applications.
  • Published blog could be found here.